Customer Application Forms

Required Forms

In order to subscribe to any On Telecoms package, you have to fill the application form (for business or for residential) and the LLU form. The technical information form is required for business customers only subscribing the On Business package.

Forms

What it is for

1. Application and General Terms for:

 

Residentials

pdf download

Business

pdf download

TV Services

pdf download

To give us your data, select your package and choose how to pay.

2. Technical Information Form

(for On Business package only)

 

 

pdf download

Technical information we need in order to have our engineer to perform the installation of our equipment at your premises.

 

*One form only for as many telephone lines as you require.

Optional Forms

These are the forms that you need to fill only in specific circumstances, as per the "What it is for" column in the table below.

Forms

What it is for

Migration to business plans

 

 

pdf download

For existing residential and business customers that want to migrate to new business packages.

"Recommend a friend"

 

 

pdf download

Recommend a friend loyalty program.

Direct Debit

 

 

pdf download

If you want your bill debited straight into your bank account.

IP Address Request

(for business customers only)

 

 

pdf download

If you want block of 8 Static IP Addresses.

Domain Name and Web Hosting Request

 

 

pdf download

If you want to register a new domain name.

Domain Name and Web Hosting Request

 

 

pdf download

Only if you want to transfer the domain name.

Withdrawal Notification

 

 

pdf download

If you want to cancel your subscription to ON.

Relocation form for residential

 

 

pdf download

To relocate your service to a addrees.

Relocation form for business

 

 

pdf download

To relocate your service to a addrees.

Number Portability Form (Additional Numbers)

 

 

pdf download

Number portability for additional numbers.

Transfering form for residential

 

 

pdf download

 

To Transfer Service for residential.

Transfering form for business

 

 

pdf download

To Transfer Service for business.

 

Where to send the forms

Once you filled in and signed, when required, the forms,
please fax them at number: +30 210 615 1300